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when you need it.

Fast responses, expert guidance, and an active community to keep you trading with confidence.

24hrs
Response Time
99%
Satisfaction
100+
Community Members
5min
Avg Solution Time
Expert support team
Active community
Comprehensive docs

All Systems Operational

Uptime: 100% • Updated 2 minutes ago

Database
Dashboard
Imports

Questions

Frequently asked
questions.

Find answers to common questions about Profitabul.

How do I import my trades?
You can import trades by connecting your broker account or manually uploading CSV files. Go to the Import section in your dashboard to get started. We support direct integrations with most popular brokers and accept standard CSV formats.
Getting Started
What platforms do you support?
We currently support Tradovate, Rithmic, ProjectX, and TradingView Paper Trading. More platform integrations are coming soon. Check our Product Roadmap to vote on the platforms you'd like us to integrate with next.
Platforms
Is my trading data secure?
Yes! All data is encrypted in transit and at rest. We use industry-standard security practices and never share your data with third parties. See our Privacy Policy for details.
Security
How do I cancel my subscription?
You can cancel your subscription anytime from your account settings. Email us at [email protected] if you need assistance. There are no hidden fees or long-term contracts.
Billing
Can I export my data?
Yes, you can export your trade data and analytics reports as CSV files from your account settings. You own your data and can export it anytime.
Getting Started
Can I track multiple trading accounts?
Yes, you can add multiple trading accounts to your Profitabul dashboard. Each account is tracked separately, but you can view combined analytics across all accounts.
Getting Started
What is your refund policy?
Refund requests are reviewed case-by-case. Contact [email protected] with your account email, charge date, and reason for the request. Subscriptions renew automatically unless canceled before renewal, and taxes may apply based on your billing address.
Billing

Still have questions?

Can't find what you're looking for? Reach out to our support team.

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Community

Community
highlights.

Join our community of traders learning and growing together.

100+

Community Members

8,000+

Active Discussions

500+

Shared Resources

4.9/5

Community Rating

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